Returns & Exchanges
At GoodEarth Health, we stand by the quality of our wellness products and offer a 30-day return window for items in their original, unopened packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your health journey.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original box and include a copy of the packing slip or the RMA confirmation email inside.
Ship the Item
Affix the prepaid shipping label provided by our team or use a tracked carrier of your choice to send the package back to our distribution center.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing